we always strive to supply you with flawless goods. Unfortunately, complaints or returns of goods can never be completely ruled out.
After receipt of the goods, we will immediately initiate processing.
We ask for your understanding that we cannot accept returned goods without a return note.
We charge a handling fee or storage costs of up to 30% of the net value of the goods, but at least 10 euros, for returns for reasons for which the customer is responsible.
If you have any questions, please do not hesitate to contact our customer service directly:
Phone: +49 9732 8888 1323
We thank you for your understanding and look forward to a successful cooperation
Your team at Schmitter Hydraulik GmbH
Please fill out the form (the blue fields are required) to register the return / complaint and then click on "Submit form":
|Delivery note number|
|Reason for return:|
|1. Incorrect article ordered
2. Incorrect quantity ordered
3. Incorrect item delivered
4. Incorrect quantity delivered
5. Delivery too late
6. Double order / double delivery
7. Change of assortment
8. Customer cancellation
9. Product quality
10. Different catalogue description
11. Other reasons
|Schmitter Item No.||Quantity||Reason||Additional information|